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WILLIAMS v. PUB. UTIL. COMM.

Nos. 76-862 and 76-865.

49 Ohio St. 2d 256 (1977)

WILLIAMS, APPELLANT, v. PUBLIC UTILITIES COMMISSION OF OHIO ET AL., APPELLEES. BERNSTEIN ET AL., APPELLANTS, v. PUBLIC UTILITIES COMMISSION OF OHIO ET AL., APPELLEES.

Supreme Court of Ohio.

Decided March 23, 1977.

Attorney(s) appearing for the Case

Condit & Dressing Co., L. P. A., and Mr. James J. Condit, for appellant Jack W. Williams.

Mr. Ivan L. Tamarkin and Ms. Marlene Penny Manes, for appellants Dr. Leonard Bernstein and Ms. Julane Katz.

Mr. William J. Brown, attorney general, Mr. Charles S. Rawlings and Mr. Marvin I. Resnik, for appellee Public Utilities Commission of Ohio.

Messrs. Frost & Jacobs, Mr. Charles G. Puchta, Mr. Earl R. Huffman and Mr. Jeffery R. Rush, for intervening appellee Cincinnati Bell, Inc.

PAUL W. BROWN, J.

The overall cost of providing directory assistance is substantial. The record discloses that 50 percent of telephone customers do not call directory assistance even once in a given month; and that about 20 percent of the customers generate over 80 percent of such calls. The cost of such service is directly related to the number of such calls made. Prior to the institution of the charges in question...

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