LYON v. CHASE BANK USA, N.A.

Nos. 10-35230, 10-35846.

656 F.3d 877 (2011)

Barbee B. LYON and Joan Kruse, Plaintiffs-Appellants, v. CHASE BANK USA, N.A., Captioned in original complaint as JP Morgan Chase & Co., Defendant-Appellee. Barbee B. Lyon and Joan Kruse, Plaintiffs-Appellants, v. Chase Bank USA, N.A., Captioned in original complaint as JP Morgan Chase & Co., Defendant-Appellee.

United States Court of Appeals, Ninth Circuit.

Filed August 30, 2011.


Attorney(s) appearing for the Case

Anna K. Sortun (argued), of Tonkon Torp LLP, Portland, OR, for the plaintiffs-appellants.

John L. Langslet (argued), Michael J. Farrell , and Joan L. Volpert , of Martin, Bischoff , Templeton, Langslet & Hoffman LLP, Portland, OR, for the defendant-appellee.

Before: ALFRED T. GOODWIN, HARRY PREGERSON, and MILAN D. SMITH, JR., Circuit Judges.


OPINION

GOODWIN, Senior Circuit Judge:

This case originated with a misunderstanding regarding a $645 charge on the credit-card bill of Appellant Barbee Lyon. Appellee Chase Bank USA, N.A. ("Chase") misidentified the basis for the charge but failed to respond to Lyon's requests for information about it. Chase continued to seek payment and reported the debt as delinquent to credit agencies, despite Lyon's protest...

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